Scope:
The project covers 16 key bank branches across Lagos, including the FCMB Head Office Marina
Services Provided:
1. Management of hard and soft service contracts
2. Design and execution of Planned Preventive Maintenance
3. Quality, Health, Safety & Environment (QHSE) administration & reporting
Key Achievements:
1. Achieved 95% compliance with agreed service level agreement (SLA).
2. Consistently met <4 hours average close out time for unplan/reactive requests