Scope:
The 1004 Estate is a residential cluster comprising 1072 apartments.
The FM operations cover
1. Full management of all residential cluster, covering services like electrical, mechanical plumbing systems, civil, lift maintenance, building repairs and fire safety systems.
2. Landscaping, cleaning, fumigation, de-ratting and waste management
3. Help desk support, and coordination
Key Achievements:
98% of service request resolved in time
Near zero (0) reduction in security infractions