The Group Managing Director, Engr. Femi Akintunde has explained that the process of applying technology to Facility Management (FM) is a deliberate act and requires commitment to going through the steps and a lot of investment and dedication.

He said this last week when he featured in one of the biggest Real Estate summit in Africa, the West Africa Property Investment (WAPI) Summit.

Speaking at the event, themed: ‘The Evolution of West Africa Real Estate, Engr. Akintunde said: “The me-too concept cannot work because a lot of investment, dedication, commitment and attention is needed to properly apply technology in FM. It is too expensive to get it wrong, you just can’t afford it, he intimated.

He continued, “The starting point is defining your purpose, this must be clear in your mind. What problem are you trying to solve and what aspect of FM is this problem? You must also know whose problem you are solving, whether it’s the supplier or the client or the FM Team”.

“The next thing is to define your objective; and to do this, you have to analyse what your customer wants. It is also important to look out for the alternatives available to the customer, then figure out the shortcomings of the competitor and improve on them in your application”.

He encouraged FM professional and tech experts to be very clear on their objectives and define a process flow before setting out to solve the problems of FM with technology.  “After your objectives are set, you must work on the process flow that will help you achieve your objective. If you get this wrong, you’ll be solving the wrong problem. The algorithm will also never give you the expected results”, he noted.

“Then you move to develop the architecture of the application. If you’re designing an app for FM, it must be streamlined to the aspect your solution is speaking to, whether it’s Commercial FM or Residential FM, this will help you build your app efficiently”.

“The last thing is maintenance; this must be thought out before the app goes live. It requires a lot of investment so the right method must be adopted so as not to lose money afterward”.